Manual loan payments are entered from the loan workspace Payments area. Use manual payment entry when staff receive a check, cash-equivalent payment, internal adjustment payment, or another payment that is not posted through an online payment link.

Start a New Payment

  1. Open the client, property, and loan workspace.
  2. Open Payments.
  3. Select Add Payment.
  4. Confirm the loan is Open.
  5. Enter payment details and review the allocation.
  6. Save the payment.

Payment Detail Fields

Payment Date is the date the payment should be applied to the loan.

Deposit Date is the deposit date used for payment tracking and reporting.

Transaction Date is the posting or transaction date used for payment history.

Ref # identifies the payment. Do not use ADJUST as a regular cash payment reference because CDM reserves that reference for adjustment-style accounting entries.

Comments are optional notes for staff.

Allocation Fields

CDM shows recommended allocation values based on the payment amount, payment date, loan balance, current interest, fees, escrow due, and scheduled payment amount.

Allocation fields include: