Keep Payment Records Tied to Source Documents

Use the same check/reference number used by finance. Store supporting invoices, inspection approvals, and payment requests in Documents where your agency expects them.

Allocate by Work Item

Line-level allocations make later review much easier. Avoid lumping unrelated work into one line.

Use Descriptions for Context

Descriptions are helpful for draw numbers, retainage release notes, corrections, or finance references.

Review Balances Before Saving

Compare payment amounts to unpaid balances. If a number does not make sense, fix the Work Plan, bid award, change order, or prior payment before saving a new payment.

Reconcile in Two Views

Use Chronological view for finance reconciliation and By Line Item view for scope reconciliation.

Coordinate with Bids and Work Plans

Contractor Payments depend on Work Plan assignments. If a contractor, line, or amount is missing, the issue usually starts in Work Plans, Bids, or Change Orders.

Common Troubleshooting

Contractor Missing

Check whether the contractor is assigned to Work Plan items as contractor or subcontractor.

Work Item Missing

Check whether the selected contractor is assigned to that line.

Unpaid Balance Looks Wrong

Review adjusted bid, change orders, and prior payments.

Total Paid Looks Wrong