Purpose

Application statuses describe where a resident portal application is in the review process. Staff decisions change the status and determine the next workflow step.

Common Statuses

Draft

The resident has started but not submitted the application.

In Progress

The resident is actively completing the application.

Submitted

The application is ready for staff review.

Needs Info

Staff requested corrections or missing information from the resident.

Resubmitted

The resident responded to one or more information requests.

Waitlisted

The application is eligible to stay in a program queue but is not ready for final approval or conversion.

Approved

The application passed staff review. After approval, staff can convert or link the application to a CDM Client.

Declined

The application was denied or cannot be approved. A reason is required.

Withdrawn